Unlike many other urgent care facilities, FirstCall Medical Center offers a robust telemedicine service to our patients.

Telemedicine enables the staff at FirstCall Medical Center to deliver health care when you want it and where you want it via our web portal and mobile app. With Telemedicine you can be seen at home, at work or out and about.

Our service uses a HIPAA compliant mobile application to offer you the best care possible at your convenience. Our staff is able to diagnose, recommend treatment, and even prescribe medication to your pharmacy—all from our mobile app and website.

FirstCall Medical Center staff can diagnose and treat the following illnesses:

  • Sore throat, stuffy nose
  • Allergies
  • Cold and flu
  • Nausea, vomiting and diarrhea
  • Bronchitis, cough
  • Rashes (including poison ivy)
  • Tick bites
  • Pink eye
  • Urinary tract infection

And many, many more.


Requesting and receiving treatment via our app or website is easy. All you need to set up a video session is:

A camera-enabled device, and a Wi-Fi connection
It’s simple

Download iOS | Download Android app


Log in from our telemedicine website and request a consult.

You will be notified as soon as one of our medical professionals can attend to you. One of our licensed medical professionals will review your medical history and begin your consultation via video conference on your device. You can speak to the provider as long as you need to in order to receive your diagnosis.

After your consultation, our provider can prepare a work note, referral and/or prescription, as needed, that can be called into the pharmacy of your choice.

Using our telemedicine service is not only convenient, but can be a huge saving and may be less expensive than a typical co-pay. Most issues can be handled under 10 minutes. It only costs $30 for the first 15 minutes and $10 per minute thereafter. And all this is done from the comfort of your couch, desk at work or anywhere you have a device with a Wi-Fi connection.

Telemedicine services are available during normal business hours from 8 am to 8 pm.


Abdominal Pain

Your abdomen reaches from just below your chest to the top of your groin and contains many vital organs. Abdominal pain develops in any one of these organs and can also start in your chest. The severity of your pain doesn't always correlate with the seriousness of your problem.


Arthritis refers to pain and stiffness in the areas of your body where two bones meet. Over time, swollen joints become severely damaged, so you need expert management for your arthritis.


The most common type of disabling, recurring headache is a migraine. In fact, 13 out of every 100 American adults get migraines, but less than half of those receive diagnosis and treatment.

Back Pain

Back pain is one of the most common medical problems in the U.S. and is the second most common reason people see a doctor. Additionally, back pain costs $60 billion annually in healthcare costs.

Sore Throat

Your throat is the tube that carries food to your esophagus, and air to both your windpipe and voice box.


Cosmetic disorders affecting your skin – including hair loss, scars, and the skin changes associated with aging – often require a doctor’s care and diagnosis.

Urgent Care

Less than 30% of primary care doctors have after-hours coverage and, even if you do make an appointment, you’re stuck waiting hours at a time. Because of these inconveniences, there has been a recent increase in urgent care centers around the country.


Asthma is a chronic disease that causes your airways -- the tubes that carry air in and out of the lungs -- to become sore and swollen, leading to several bothersome symptoms.


FirstCall Medical Center
1071 MD-3 North, Suite 101
Gambrills, MD 21054
Phone: 410-721-2333
Fax: 410-721-1207


Monday      8:00 am – 8:00 pm
Tuesday      8:00 am – 8:00 pm
Wednesday      8:00 am – 8:00 pm
Thursday      8:00 am – 8:00 pm
Friday      8:00 am – 8:00 pm
Saturday      8:00 am – 8:00 pm
Sunday      8:00 am – 8:00 pm